AI agents and automations that answer leads, book jobs and clear your back-office queue
We start with the work your team repeats every day (missed calls, slow replies, copy-paste data entry) and build AI that handles it, with a person always one click away.
AI agents vs. AI automations
An AI automation runs fixed steps you define, such as sending a follow-up email when a form arrives. An AI agent reads a request, decides what to do and acts: answering a question, qualifying a lead, booking a slot. Most businesses use automations first, then add agents.
AI agents
Website & WhatsApp assistants
Trained on your services, prices and policies; answer 24/7 and hand off to staff by SMS or email.
Lead qualification agents
Ask budget, timeline and location questions, score the lead, and push it to your CRM with a summary.
Appointment booking agents
Check live calendar availability, book, confirm and send reminders to cut no-shows.
After-hours call assistants
Pick up missed calls, collect details and text a booking link.
AI automations
CRM workflows
New contacts, deal stages and notes logged automatically from forms, calls and email.
Email nurture sequences
Timed follow-ups personalised from the enquiry, paused the moment a lead replies.
Invoice & order processing
Read PDFs and order emails, extract line items and post them to QuickBooks or Xero for approval.
Real-time reporting
Daily sales, ad spend and lead counts from Clover, Google Ads and Meta in one email or dashboard.
Our 4-step framework
Audit
Week 1: we sit with your team, time the repetitive tasks and pick the two or three with the biggest payback.
Build
Weeks 2-3: connect your tools, write the agent's knowledge base and guardrails, and test against real past enquiries.
Launch
Weeks 3-4: go live on one channel first, train staff on hand-off, set alerts for anything the agent can't answer.
Optimize
Monthly: review transcripts and error logs, fix wrong answers, add the next automation.
Real small-business use cases
| Business | Problem | What we set up | What to measure |
|---|---|---|---|
| Restaurant | Phones ring nonstop during the rush | Website/WhatsApp agent for hours, menu and catering enquiries | Calls deflected, catering leads captured |
| Salon / spa | No-shows and after-hours booking requests | Booking agent with SMS reminders | No-show rate, bookings made after closing |
| Contractor | Leads wait a day for a reply | Lead-qualification agent with instant text-back | Time to first reply, estimates booked |
| E-commerce store | Order-status emails flood the inbox | Support agent connected to order data | Tickets resolved without staff |
| Professional office | Invoices typed in by hand | Invoice extraction to accounting | Hours saved per month |
Frequently asked questions
How much does an AI agent cost for a small business?
Setup is quoted after the audit and depends on channels and integrations; ongoing costs cover platform usage and monthly tuning. You get a fixed setup price before any build starts.
Will AI replace my staff?
No. It takes first replies, after-hours enquiries and data entry so your team handles the conversations that close business. Every agent hands off to a person.
Is my customer data safe?
Each agent sees only the data it needs, accounts stay in your name, and we don't use your customer data to train public models.
Which tools do you connect?
Common ones include Google Workspace, Microsoft 365, HubSpot, Zoho, QuickBooks, Xero, Clover, Shopify, WooCommerce, WhatsApp Business and Calendly.
Free 30-minute AI assessment
We'll name the three tasks worth automating first, or tell you it's not worth it yet.