Google Merchant Center suspended? We find the cause, fix it, and prepare your review request.
Misrepresentation flags, policy violations and feed errors take your products off Google Shopping and free listings. We work through your site and feed the way a Google reviewer would.
Straight answer: Google makes every reinstatement decision. We don't promise approval. We fix every issue we can find so your request has the strongest possible case.
Why was my Merchant Center account suspended?
The most common causes are misrepresentation (missing business identity, contact details or policies, or claims Google can't verify), price or availability mismatches between your feed and website, restricted products, and missing shipping or return information. Diagnostics show the category; an audit finds the specific fix.
Suspension types we handle
Misrepresentation
Consistent business name, address and phone; About, Contact, Shipping, Returns, Privacy and Terms pages; removing unverifiable claims and fake urgency.
Website needs improvement
Thin product pages, broken checkout, placeholder text, missing secure-checkout signals.
Policy violations
Restricted or prohibited items, unsupported health or performance claims, promotion policy breaches.
Data quality & mismatches
Price, availability, shipping and GTIN errors between feed, landing page and structured data.
Our audit and resolution process
Account review
Diagnostics, policy issue history and previous review outcomes.
Site audit
Policy pages, checkout, contact details and trust signals against Shopping policies.
Feed & schema audit
Sample products checked feed vs. page vs. schema for price, availability and identifiers.
Fix, then request review
Prioritised fixes implemented, then a documented review request , only once everything is live.
Feed management and monitoring
- Titles, descriptions, images, GTIN/MPN, product categories and custom labels
- Shipping, tax and returns settings matched to your policy pages
- Product structured data mapped to the feed so Google sees the same values everywhere
- Weekly diagnostics check for disapprovals, warnings and policy notices
- Monthly catalogue health report
What we will and won't promise
| We will | We won't |
|---|---|
| Find and explain every issue we can identify | Guarantee reinstatement or a review date |
| Fix site, policy and feed problems or brief your developer | Hide or misstate your business information |
| Prepare a clear, documented review request | Open new accounts to get around a suspension |
| Tell you if your products aren't eligible for Shopping | Promise “100% approval” |
Frequently asked questions
Can you guarantee reinstatement?
No. Google makes every reinstatement decision, and anyone promising a guaranteed result is misleading you. We fix every issue we can identify and prepare a clear review request, which gives your account the strongest case.
How long does a Merchant Center review take?
Google usually reviews within several business days, sometimes longer. Because review attempts can be limited after repeated rejections, we only request review once every fix is live.
Do you work with Shopify and WooCommerce?
Yes. Shopify, WooCommerce, BigCommerce and custom stores, including print-on-demand and dropshipping.
Can you manage the account after approval?
Yes. Monthly management covers feed health, disapprovals, policy changes and support for Shopping campaigns.
Tell us what Google flagged
We'll review your account and site and explain what needs fixing before you request another review.